I don't like the fact that they don't rehome any even though they are keeping hundreds in limited spaces, but are still breeding them to sell. I'm sure they do their best as a charity but why not find forever homes for the ones they have? Doesn't make sense to me. I was put off by the boxes of iceberg lettuce they had stacked up (donated form a local shop).I totally disagree with most of their methodology there on various things; they told me my tortoise was without a doubt female when I've seen his willy and they said I was wrong. I argued my tortoise was an Ibera and that was why he was dark, because he was northern and they said Iberas are light and I had put something on his shell which ahd made it dark.
They also feed cabbage based foods to tortoises because people donate them.