hayleapeyton
New Member
Hi! I ordered TNT and russian seed mix from Carolina Pet Supply a month ago, how long do they take to ship & receive?
They are responsible and promptHi! I ordered TNT and russian seed mix from Carolina Pet Supply a month ago, how long do they take to ship & receive?
Hi! I ordered TNT and russian seed mix from Carolina Pet Supply a month ago, how long do they take to ship & receive?
Yes I am really happy with TNT. Ordered last year. It came in a zip/lock with a sticker. Can be improvedThey used to be really good years ago but lately stories similar to yours is all I hear.
I think that they have a crappy website. I hope they get it together. Its great to see more natural supplements, seeds and stuff.They are notoriously slow to ship, and even worse with communication. If they haven't contacted you, I'd try to contact them. If you don't get a reply, I'd start taking whatever steps needed for a refund (chargeback or Paypal dispute).
I know how important you are to this forum. I wish we could have a separate area to post sick torts. I would love to see positive things. I love to help or read ppl need help but it seems like a lot. We can all use positive things. Idk. Please don’t get upset. My feelings I want to share. Either way you’re going a super great job. Thanks so much.We've heard a lot of complaints about their being slow to ship.
Now that is cool. I like how robust the Tortoise Forum is and how someone actually met them. I like the product overall but I just ordered it, never gave it a thought, one day it came. However I agree with ppl that are not getting the products.So, Carolina Pet Supply is run by Joe Heimen and his wife, it's a small Mom and Pop business. They are no longer young, and it seems like during the pandemic, shipping and order fulfillment has slowed down a LOT. I hope they are doing OK!
It has been 8-9 years since I've personally talked to Joe, but he used to be prompt about answering.
Sorry you are having to deal with this.