I recently ordered a thermostat via Amazon:
NEW DIGITAL CHIP - BAH-1000DC Reptile Thermostat With DC Chip Technology
by Big Apple Pet Supply
https://www.amazon.com/dp/B00AOA0UD8/?tag=exoticpetnetw-20
It arrived non-working; ALWAYS ON regardless of setting. Some "Smart Chip".
Worse, Big Apple refused to refund my shipping costs to return it. I did get a refund for the item itself, but i had to pay $7 out of my own pocket to return the item. I even wrote them, incredulous, before returning it. The reply of Oct 14:
Hi,
Thank you for contacting us. Per our Return Policy, we do not pay for return shipping.
Regards,
Andy
Pet Care Consultant
Big Apple Pet Supply, Inc.
800-92-APPLE
NEW DIGITAL CHIP - BAH-1000DC Reptile Thermostat With DC Chip Technology
by Big Apple Pet Supply
https://www.amazon.com/dp/B00AOA0UD8/?tag=exoticpetnetw-20
It arrived non-working; ALWAYS ON regardless of setting. Some "Smart Chip".
Worse, Big Apple refused to refund my shipping costs to return it. I did get a refund for the item itself, but i had to pay $7 out of my own pocket to return the item. I even wrote them, incredulous, before returning it. The reply of Oct 14:
Hi,
Thank you for contacting us. Per our Return Policy, we do not pay for return shipping.
Regards,
Andy
Pet Care Consultant
Big Apple Pet Supply, Inc.
800-92-APPLE