So far from what you've told us, I see several common errors. These errors are not your fault, as almost everyone, myself included, gets taught the wrong info ad sold the wrong products.Hi, thanks for your reply. He is currently being bathed in repto boost and some vitamin drops from the vet (sorry I don’t know the name off the top of my head). He is in a vivarium with a temp of 33 during the day and 28 at night (we were told to increase it by the vet but I’ve recently lowered it again) and he is on swell tortoise soil. He has a UV light and an infrared bulb and we spray water in there for humidity. We have had him from September last year and had a similar problem in January where we believe he was dehydrated, after a few trips to the vet and lots of bathing he bounced back but he has deteriorated again over the last few weeks. He is eating occasionally now but our main concern is his eyes, they have been closed for some time but yesterday opened and look like the photo. He is staying in his little cave and only coming out when we bathe him. He’s being fed spring greens, kale, pak Choi plus watercress and cucumber to help with hydration. Attached is a photo of him from yesterday, initially his eye looked like it had pus in the corner but since opened and now looks swollen and crusty. I have also shared photos with the vet but am yet to hear back. Thanks in advance for any help. View attachment 362614
So far from what you've told us, I see several common errors. These errors are not your fault, as almost everyone, myself included, gets taught the wrong info ad sold the wrong products.
1. Sandy substrate should never be used for tortoises. This is a mistake the pet shops make. Seems like all the shops over there sell the "Swell" type that you've got, or the "Pets At Home" type with the sand and limestone bits in it. Both are terrible and dangerous for tortoises.
2. Vets know very little about tortoises and tortoise care. They learn from the same wrong sources as everyone else. There is no semester on tortoise care in vet school. The result of this is that they come to the same wrong conclusions, diagnoses, as everyone else.
3. You've got the wrong lighting. Infrared should not be used over tortoises, and most people get and use the wrong UV. CFL type bulb often burn their eyes. What type of bulb are you using? I don't need the brand name and amount of UV, e.g. 10.0. I need to know the type of bulb.
4. 33C as an ambient temp is a bit higher than it needs to be, but there needs to be a basking area directly under a flood bulb that gets to 36-37C daily. How and where are you measuring the temperature? What type of thermometer and where is it?
5. You are feeding entirely the wrong foods. Long term malnutrition might be a factor here.
6. I don't see any bumps in your photos. I see irritating sand grains all over this poor guy. Where are the bumps?
I'm sorry you got the wrong info. I got it too more than 30 years ago. It took a long time to figure out that it was all wrong, and then to figure out what was right and why. Fortunately for you, you can learn the right info with just a few minutes of reading. Here it is. Look for the heating/lighting breakdown and the temperate species care sheet near the bottom:
Info For New People. Please Read This First.
Hello and welcome to tortoiseforum.org! We are all glad you are here! There is no other forum like this anywhere. We have tens of thousands of members from all over the world ranging from kids with their first tortoise to people who have been breeding and keeping high end tortoises since the...tortoiseforum.org
Hi there, thanks so much for taking the time to send your reply. We have been on holiday and he has been being taken care of, but we are back now so I can send you all of the specific details. I have had a read of the info sheet which is really useful, thank you. As for the temperature, we are measuring it via a digital thermometer (HabiStat) that’s inside the vivarium in the back corner close to the basking light. The grainy bumps have gone now so these were likely the substrate, I have ordered the repti-bark that you recommended. He still isn’t opening his eyes but they do look slightly less puffy, I’ll send a closer photo of those too if that’s ok. Do you think this could be because the vivarium is too dry? Thank you all again for your help, it’s really appreciated and I’m really hoping we can make him comfortable and happy again.So far from what you've told us, I see several common errors. These errors are not your fault, as almost everyone, myself included, gets taught the wrong info ad sold the wrong products.
1. Sandy substrate should never be used for tortoises. This is a mistake the pet shops make. Seems like all the shops over there sell the "Swell" type that you've got, or the "Pets At Home" type with the sand and limestone bits in it. Both are terrible and dangerous for tortoises.
2. Vets know very little about tortoises and tortoise care. They learn from the same wrong sources as everyone else. There is no semester on tortoise care in vet school. The result of this is that they come to the same wrong conclusions, diagnoses, as everyone else.
3. You've got the wrong lighting. Infrared should not be used over tortoises, and most people get and use the wrong UV. CFL type bulb often burn their eyes. What type of bulb are you using? I don't need the brand name and amount of UV, e.g. 10.0. I need to know the type of bulb.
4. 33C as an ambient temp is a bit higher than it needs to be, but there needs to be a basking area directly under a flood bulb that gets to 36-37C daily. How and where are you measuring the temperature? What type of thermometer and where is it?
5. You are feeding entirely the wrong foods. Long term malnutrition might be a factor here.
6. I don't see any bumps in your photos. I see irritating sand grains all over this poor guy. Where are the bumps?
I'm sorry you got the wrong info. I got it too more than 30 years ago. It took a long time to figure out that it was all wrong, and then to figure out what was right and why. Fortunately for you, you can learn the right info with just a few minutes of reading. Here it is. Look for the heating/lighting breakdown and the temperate species care sheet near the bottom:
Info For New People. Please Read This First.
Hello and welcome to tortoiseforum.org! We are all glad you are here! There is no other forum like this anywhere. We have tens of thousands of members from all over the world ranging from kids with their first tortoise to people who have been breeding and keeping high end tortoises since the...tortoiseforum.org
What type of UV bulb are you using?Hi there, thanks so much for taking the time to send your reply. We have been on holiday and he has been being taken care of, but we are back now so I can send you all of the specific details. I have had a read of the info sheet which is really useful, thank you. As for the temperature, we are measuring it via a digital thermometer (HabiStat) that’s inside the vivarium in the back corner close to the basking light. The grainy bumps have gone now so these were likely the substrate, I have ordered the repti-bark that you recommended. He still isn’t opening his eyes but they do look slightly less puffy, I’ll send a closer photo of those too if that’s ok. Do you think this could be because the vivarium is too dry? Thank you all again for your help, it’s really appreciated and I’m really hoping we can make him comfortable and happy again.