Well, last week i had purchased new tires for my 2012 For Raptor at a local dealership. When the tire tech mounted, etc. the four new tires, (over $1700), he scratched every single wheel and neglected to tell me or his boss about the damage. The next morning when i started to clean the grease, etc. from the wheels i noticed the damage and was livid! I drove back to the dealership and filed a formal complaint. I then called back after several days and they had me return last friday for a repair specialist to try and fix the damage. They then said the damage could not be repaired by the local man because those SVT wheels were laser cut and they would need to send them to Miami for a high tech machine to re-laser cut them. Anyway, after a long conversation with the management, they agreed to replace all four of them with new wheels from Ford (OEM). They took my wheels and tires and put stock Ford truck wheels on my truck until next week and they get the new SVT wheels in for mounting, etc. Anyway, just thought i would vent and share my story. I have had many cases like this in the past several years and it seems like quality is substandard in todays world, or is it just me expecting perfection from everyone else? Please feel free to participate and add a comment, this thread is just for fun!
