I'm looking for some help. I got my son a Russian Tortoise for his Christmas after we watched a friend's when they were on holiday. I got the tortoise from Preloved Pets website. We were told the the tortoise was about 6 months old. My son has named the tortoise Shelby. I had to pick the tortoise up about 3 weeks before Christmas so my friend looked after it in its separate enclosure with heat and uvb combined lamp which I got from Pets at Home. My friend bathed Shelby every day but she wouldn't open her eyes or eat. I phoned two separate vets in the area who advised environment is the main reason why she may not be eating or opening her eyes. I was advised to use an eye lubricant which we started straight away. Since Shelby is now at our house she is opening her eyes but not all the time. She is still not eating that we can see but she does poo in her bath about every 3 days. We have since put a Uvb bulb also in her enclosure. We have a thermometer so her enclosure is the right temperature. We are using substrate for tortoises from Pets at Home which is sprayed with water daily. We bath her daily for an hour and she gets fresh leaves twice a day. We have taken Shelby to our local vet who has given her a clean bill of health but is worried she is light and not eating. All the bulbs are switched off at night but are on for a good 12 hours daily. Shelby tends to stay in a corner at night but she does go to her hide out some nights. She doesn't move to the warmth when her lights are turned back on and I normally have to move her to a warm area after an hour or so in the morning. We are new to this and want to do the best for Shelby so any advice will be welcome, particularly on how to get her to eat as it's been about 4 weeks now. Thanks.