My parents have decided that they might let me get another tortoise. and I decided if they do, to get a hermanns. They plan on doing this for christmas. And I told them that LLL Reptile would be a good place to get one. I also said one with a missing scute would be good too (I like the unique-ness). I decided on a juvenile, I just think it would be easier for me. I was wondering if the company deals with the heat packs and everything for shipping, or if we would have to pay extra or something along those line, we live in NY state so we'd need heat packs. They also are getting all of the needed things (baking lamp, UV lighting. substrate, enclosure). I told them a 4'x2' enclosure is the absolute minimum for a juvenile, they said it seemed to big. I am right in saying this measurement, right? I also looked at the forum's care sheet, but still am a little paranoid, I guess. I've been looking into this species for a while now, so it won't be a "spontaneous buy." I am open to any suggestions and advice, thanks!