We have never used cypress mulch as a substrate for tortoises. We recommended to her that she not use cypress mulch because of the possibility of impaction. We offered her (and she purchased) another tortoise at a discounted price ($50 plus shipping) because we felt sorry for her loss and not...
We don't usually post much on forums, but one of the members of this forum informed us about these posts by Margaret. Just wanted to straighten out some of these comments that are not true.
Here are some of the comments she made on this thread and our replies are below her comments:
We...