Make sure you get good honest answers (lol) from the pet shop that is "taking him to their vet" who are "examining him and curing him". Right. Find out who "their vet" is and follow it up in person with their vet. There's a lot of stuff goes on that should not. This tortoise needs to see a qualified experienced reptile vet, like Yvonne said, and she knows.Good news. The pet store I got him from is taking him to their vet and are examining him and curing him. I want to make sure this never happens again. Just so I can see to make changes, can you guys help me? I have a large glass terrarium with good ventilation and the sides covered so they dont run into walls. The humidity is around 60. I use reptibark substrate. I must it every day. I soak my tortoise everyday. The hot side is at 90 and the cool around 80. I have an adequate hide and food and water bowl. I use a compact uvb (changing to tube soon). I feed fresh greens every morning with vegetables and fruit rotated in. I have calcium supplement two times a week. Am I doing anything wrong?