I thought the same thing but when he arrived he looked perfectly healthy and his jaw wasn’t like that. Could this be just from him rubbing his face excessively?It really looks like he has a birth defect that involves his eyes and jaw/face. I'd exchange him for a healthy animal.
Thank you so much!!!SOAK SOAK SOAK!!!! The only way to stop his rubbing to get his eyes open is to soak him daily in warm water for a half hour or so.
Then, to keep them open provide a warm, humid environment with moist substrate and shade from the harsh lighting.
I would get him to a vet. He could have a stick stuck inside somewhere. It happened to my dog once.I’m super worried about my tortoise. He’s been rubbing his face and it’s peeling off, his mouth is open sideways and he won’t close it, he can’t open his eyes. Does anyone know what I can do to help him please?
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This tortoise appears to be in some distress and in rather poor physical condition (legs look thin, eyes are sunken, mouth is dry, etc.). The right side of its neck is swollen just behind the jaw and there appears to be a crusty discharge on the ride side of its jaws and face. This could indicate some infectious process going on in the mouth, throat, or a salivary gland, or it could be indicative of a cancerous lesion. If you are able to get the tortoise to an exotics vet for a thorough examination, that would be my recommendation at this time.I’m super worried about my tortoise. He’s been rubbing his face and it’s peeling off, his mouth is open sideways and he won’t close it, he can’t open his eyes. Does anyone know what I can do to help him please?
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