You need to figure out WHY this happened and correct that problem. If you answer my questions and show us a pic of the enclosure we can help you better. We will not berate you or insult you. Our goal is to help your tortoise.Well his shell was getting really loose so I just pulled it off but I just want to make sure he can recover But it looks like he’s doing better I scrub them down last night I’m gonna do the same today and I’m gonna put some iodine on him