I use them regularly. I've purchased thermostats, radiant heat panels, and a few other odds and ends. Great products and great customer service. I met the owner at a Reptile Show and he remembered me from our phone conversations about using his RHPs over my tortoises in their outdoor night boxes. He gave honest and straightforward advice, and when I asked questions he didn't know the answer to, he said so, but offered what he did know. Great guy. Great company to do business with.
Excellent company. I was at their location in High Point last week. I have bought all kinds of stuff from them: Heat tape, thermostats, laser thermometers, land water tubs. They go to all of the big reptile shows so they will not disappoint.