Recent content by [email protected]

  1. Robyn@TRR

    Shipping temperatures

    If you follow our packaging guidelines, including 3/4" insulation and heat pack use as directed, shipping with a daytime high between 38F and 70F with a heat pack is safe and predictable. The overnight lows are relative to the daytime highs. You can see full temp and heat pack use guidelines...
  2. Robyn@TRR

    Please HELP!!!, Cites permit

    Exporting can be a difficult and complicated task, especially for those unfamiliar. For a single pet animal like this, your best bet is to work with an export broker and let them do the legwork and use their expertise. You can try Michael Cole at Ballroom Pythons South, he is the broker we...
  3. Robyn@TRR

    HERPS.COM shipping company, ever used them?

    Perhaps you are just looking at the public rate. As I posted, contact Judy and she will be happy to get you a custom rate that will work for you, even save you a couple of bucks.
  4. Robyn@TRR

    HERPS.COM shipping company, ever used them?

    They aren't legit at all, no. They ship with UPS, but UPS very specifically prohibits the third party shipping model. They try and operate under the radar, but it won't last long. I see they have already pulled their Facebook page, because that is just a bit too visible. UPS recently...
  5. Robyn@TRR

    Shipped Tortoise Delivery Instructions

    There are different variants on this type of instruction, but I really like this card that JD Constriction includes with their snake sales. Wouldn't be hard to modify it appropriate for tortoises, specifically the feeding part. I do still agree with letting it alone for 5 days. It is just SO...
  6. Robyn@TRR

    For those who have shipped

    Ah yes, our super quick and simple How-To video!
  7. Robyn@TRR

    For those who have shipped

    [email protected] here... If you have successfully shipped live corals, you shouldn't have much of an issue with tortoises : ) Use coupon code APS40 for 40% OFF your first shipment. We offer shipping kits at ShipYourReptiles.com. You don't have to use our supplies (which TSK drop ships...
  8. Robyn@TRR

    Heat Packs

    Shipping heat packs can be a fine back up choice. If that is the intended purpose, I would recommend getting the 72 hour heat packs. They last the longest, and also don't peak as hot. They are excellent for a shipping choice as well, because of the temperature profile. I would recommend...
  9. Robyn@TRR

    Shipping tortoises...

    Oh how I wish that thread would go away, I meant to contact TF staff about it a while ago. That isn't proper shipping technique at all, and doesn't meet the packaging requirements for live reptiles for FedEx (nor ShipYourReptiles). I know it is nearly 10 years old now, but I would hate to see...
  10. Robyn@TRR

    Shipping tortoises...

    Shipping can seem daunting your first time, but it is actually a simple and safe experience. If you ship with proper packaging (very important) and within proper temperature parameters (also very important) you should expect complete success. Most animals shipped are babies or juvies, and they...
  11. Robyn@TRR

    How hot is too hot to ship?

    Summer shipping in the heat is tough. It is a lot easier to ship in the winter, as opposed to the heat of the summer. For spots like Arizona, or Las Vegas, it can be especially challenging. Over 100F in either shipping origin or destination is extra difficult. As some mentioned, dropping off...
  12. Robyn@TRR

    Shipping a tortoise

    We have a couple of How-To photo galleries on the ShipYourReptiles Facebook page, I will link them below. BUT FIRST, a couple of important notes- Live reptiles should only be shipped Overnight. It is against SYR, FedEx and UPS terms of service to use anything other than Priority Overnight...
  13. Robyn@TRR

    Shipping Help

    You can find extensive info at the ShipYourReptiles Get Help section. There are packaging and temperature guidelines at our site that will lay everything out for you. You can also contact our customer service staff at [email protected] and 303-730-2125, they are available Monday through...
  14. Robyn@TRR

    Reptile Express vs Ship Your Reptiles

    Sorry you didn't see us at the show you attended Will. We don't do a ton of shows. We only actively ship from two shows, Daytona and Fall Tinley Park. They are the only ones with even a hint of a need for shipping from the show. Those are the two shows we will def have more than one staffer at...
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