Problem posting to gallery...

Clunk

Member
Joined
Jun 17, 2015
Messages
49
I've had problems attempting to upload pics to the gallery for the past few weeks...I keep getting "server error".
Oddly enough, uploading images to threads seems to work fine. I prefer the gallery since I can keep all my media in one place and merely link to items in a thread - any idea when this will be fixed? FYI there hasn't been any new media in the gallery since July 22, 2016. This is probably why.
TFO Gallery Error.jpg
 

Yvonne G

Old Timer
TFO Admin
10 Year Member!
Platinum Tortoise Club
Joined
Jan 23, 2008
Messages
93,390
Location (City and/or State)
Clovis, CA
I don't know for sure, but I'm guessing it's because you're trying to post a picture that is too big. In the past, when I've looked at picture members have trouble posting, the picture was WAY bigger than my PC's screen...I mean WA-A-Ay bigger!!! So if you have some sort of picture program where you can reduce the pixels, I think you can alleviate the problem.
 

Clunk

Member
Joined
Jun 17, 2015
Messages
49
Thanks for the reply and sorry for posting in the wrong forum.

What's puzzling is I have media that I uploaded to the gallery in the past that were of similar size and less than the 10 MB limit.

Here's my album in the Gallery:

http://www.tortoiseforum.org/media/users/clunk.65016/

Here's a pic I upoloaded that is 4608 x 3456:

http://www.tortoiseforum.org/media/closer-up-in-shade.5902/

Let's try a little experiment. Here's an image I have reduced to 320 x 240 resolution, 85 kilobytes file size (basically old-school cell phone resolution).

test.jpg

Uploads here no problem.

Tried uploading it to the Gallery, "A server error occurred, Please try again later".

Maybe someone else can try uploading to the Gallery and tell me what I'm doing wrong?
 

Clunk

Member
Joined
Jun 17, 2015
Messages
49
Testing Forum app pic upload....:cool:
 

Attachments

  • 1470834283476.jpg
    1470834283476.jpg
    38.5 KB · Views: 5

Clunk

Member
Joined
Jun 17, 2015
Messages
49
More testing......
 

Attachments

  • 1470839252828.jpg
    1470839252828.jpg
    33.9 KB · Views: 5
  • 1470839301599.jpg
    1470839301599.jpg
    36.9 KB · Views: 5

Clunk

Member
Joined
Jun 17, 2015
Messages
49
Still more testing.. There is size limit with the app - My old phone's camera was 5 megapixel (2560 x 1920 pixels). The app wouldn't let me upload the image (stuck forever on 'processing') till I re-sized it to 640 x 480 pixels so it will be difficult to upload photos taken with a modern smartphone's default settings. You will have to go into your Camera's settings and lower the resolution or use an app such as Quicpic for Android to reduce existing pictures' size
 

Attachments

  • 1470842851296.jpg
    1470842851296.jpg
    109 KB · Views: 3

Clunk

Member
Joined
Jun 17, 2015
Messages
49
Sorry to report that the gallery is still having issues uploading images - even when I re-size them to 640x480 pixels I still get "A server error occured, please try again later". I've tried both JPG and PNG, no luck. Please note I have uploaded images to the gallery not long ago that were 4608 x 3456 pixels, no issues. I created a new album thinking there was a limit to the number of items in the original album, same results.

Uploading those very same images works fine within a forum thread:

http://www.tortoiseforum.org/threads/show-us-your-russian-tortoises.78247/page-9#post-1372429

I hope the gallery gets fixed soon - it's the first thing you see when you come to this website.
 
Top